Dear Madam, This is with reference to your A/C no 109-100362836 for mobile no 9892469127. We would like to inform you that your above mention account b has an Outstanding of Rs. 6738.85/- will have NIL balance if you pay a sum of Rs. 4700/- (Four Thousand Seven Hundred Only/-) after adjusting Deposit of Rs. 0/- in one monthly installment (s) vide Cheque/Cash/pay order payable in favor of BhartiAirtel Ltd. In process of settlement if your banker returns any of your cheque (s), the above settlement stands null & void and you would be liable to pay the entire outstanding as on date. Please acknowledge this letter as a token of acceptance on or before 27th Sep 2011 failing with this will be treated as null & void. Thanking You Rima Shetty (Advocate)So we have here an advocate who claims to be consultant, or goons who are faking both the “advocate” and “consultant”. Seeing as how there is no official website, phone number or anything at all indicating this is a legal entity. Which, essentially is no different from when they conned me out of the earlier payment – this is not communication from Airtel. Last time, they had refused, and said that it was not procedure to give settlements officially, then took money and gave a receipt that said it is not valid for settlements. This time, they are offering a letter, but not from Airtel. And the accompanying calls are threatening too. Last time, they threatened to access my call records and call all the people I had called to demand my payment. This time, they are speaking of my relatives paying. The woman asked me if I was a beggar, and then told me I was a beggar, and described some dargah somewhere where people like me can get money and to go there and earn money and pay them, etc. I live tweeted some of this shit.
As usual, @airtel_presence has replied that they are looking into the matter. I doubt if the goons care about them. On the other hand, now that I am back home for however long, I can do the consumer courts thing. The way I see it, the original bill being inflated, and complaints disregarded was one part of it. Then, my information being sold to a third party – this is not my agreement with Airtel. And then, the criminal harassment and threats to people around me. Sure, they may not act on them, but how do I know? How do I know that they will not harm me or my family? Who is responsible if elderly relatives get health problems if faced with such threats?
Founder at Aam Janata
Vidyut has a keen interest in mass psychology and using it as a lens to understand contemporary politics, social inequality and other dynamics of power within the country. She is also into Linux and internet applications and servers and has sees technology as an important area India lacks security in.
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