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Tag: Bharti Airtel

#NetNeutrality and the human on the street

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Even without adding #NetNeutrality to the mix, the relationship between the average consumer and any telecom services provider in India is a tetchy one at best. Irrespective of whether you opt for prepaid or post-paid services, you seem to be forever haggling over available services and the pricing thereof, and, later, about the quality of …

More from Airtel

After I published my last post on the Airtel saga with the latest threats, things kind of escalated. It got picked up in social media, Airtel Presence got in touch with me again. And a reporter from Midday contacted me to cover the story. She made calls to verify the story with Airtel. I got …

Airtel’s settlement offer

What is the price we pay for free packs?

I have been having trouble with Airtelfor a long time, since I got suddenly overbilled out of the blue and from a normal bill of about Rs.350/- I got a bill of more than Rs.9,000/- There had been no change in my usage. I raised the alarm when I got an SMS warning that the …

Airtel Threats

The background to this story is when Airtel overbilled me, and refused to revise the bill. Then, they got me to pay Rs.2,500/- as settlement against a bill of 9k, but credited the amount against the outstanding and started demanding I pay the balance. Now, things are taking a strange turn, where this woman is …