MTNL and Government servants in general

The recent saga with trying to recharge my datacard with MTNL. For a fabulous service and fabulous price, they have a talent for making things repulsive through sheer lack of interest in whether they have customers or not.

Here is a series of tweets from my recent visit to MTNL. Practical problems undermining an outstanding offering.

Oh great. MTNL won’t recharge online. Exchange won’t accept card. No ATM nearby. Then their system won’t recharge either. Summary of today.
Vidyut
August 29, 2011
Oh yes. Nearest ATM 10 min away doesn’t have money.
Vidyut
August 29, 2011
http://post.ly/31Mf0 – The view on entering our gate today.
Vidyut
August 29, 2011
Anyone using 3g from mtnl? How do you recharge?
Vidyut
August 29, 2011
So I am standing here for the second day in a row in the very spacious MTNL exchange in parle. Nobody home on counter.
Vidyut
August 29, 2011
http://post.ly/31jFN – Busy MTNL office on tuesday morning. This is the vile parle east exchange.
Vidyut
August 29, 2011
http://post.ly/31jGS – Er… People busy at work on tuesday morning.
Vidyut
August 29, 2011
http://post.ly/31jHe – Waiting for some attention here!
Vidyut
August 29, 2011
No wonder MTNL exchanges are so spacious. People accumulating slowly. Nice seats to sit on. Air conditioning. Be comfortable folks!
Vidyut
August 29, 2011
http://post.ly/31jPY – People waiting for someone to come to work. MTNL vile parle.
Vidyut
August 29, 2011
If MTNL could get employees to work, they would beat competition hollow.
Vidyut
August 29, 2011
Is this not corruption to take a salary for work you don’t do just because you are a govt employee?
Vidyut
August 29, 2011
We need protests for non working govt employees to be fired so that the unemployee can get a chance.
Vidyut
August 29, 2011
There are govt employees settled abroad with jobs and green cards. Many people on paper, few actually working.
Vidyut
August 29, 2011
What is this nonsense that govt employees can’t lose their jobs? At most get transferred. Make it someone else’s problem.
Vidyut
August 29, 2011
We need a movement for getting empty salaries fired.
Vidyut
August 29, 2011
@Vidyut In fact there pay and allowances should be tied to their performance in their districts / responsibility areas.
dremtee
August 29, 2011
The govt could earn much more profit if redundant employees were fired and services excellent to match prices.
Vidyut
August 29, 2011
Sick part is many of these probably happily marched to support anna.
Vidyut
August 29, 2011
Employees who keep govt jobs without coming to work should be fined compensations or arrested.
Vidyut
August 29, 2011
In other news I went and got a receipt for the second hand phone I had purchased. For proof that I had purchased it.
Vidyut
August 29, 2011
What can be done about rickshaws refusing fares?
Vidyut
August 29, 2011
There should be a way to set up RTO stings for public transport like rickshaws and taxis refusing passengers.
Vidyut
August 29, 2011
Maybe we should shoot and upload clips of drivers refusing with number plates when they pass and file complaints.
Vidyut
August 29, 2011
Now again at MTNL. Women talking with each other ‘Printer is not working. How do I give her a receipt?’
Vidyut
August 30, 2011
Finally recharged. Now on bill :p Waiting while they fix printer.
Vidyut
August 30, 2011
The fun part of 6 months unlimited mobile 3g with MTNL. They send you a message per minute that your balance is low! Hello!
Vidyut
August 30, 2011

 

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About the Author

Vidyut
Vidyut is a blogger on issues of National interest. Staunch advocate of rights, learning and freedoms. @Vidyut

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